Friday, March 19, 2010

Okay...

When we got home from Italy last Saturday we noticed that our caller ID on our local phone was full of "private" numbers. We figured the doctor's office had been trying to get a hold of us regarding Audrey's parasite test. So, on Monday I called the doctor's office. Instead of being able to share any results with me the receptionist (assistant, to be politically correct) scheduled me for a phone call with the doctor on April 2nd. I guess the doctor's really busy. So, we figured all was well. I mean if they weren't in any rush to let me know the results everything must be fine.

Well, last night around 5 I get a phone call from a "private" caller. It was an assistant from the doctor's office. Our conversation went something like this.

A (assistant): alkjflskjfa;slfkjs;afkdja;fkdjaf (Dutch)
Me: English, please?
A: Oh yes, this is the polieclinic calling about Audrey. We've been trying to get a hold of you.
Me: Yes, I was on holiday, but I called on Monday and an appointment to speak with the doctor was schedule for April 2nd.
A: Oh, okay, to check on the 7-day ajfkl;jsa;fkjsfa;k (Dutch word).
Me: What?
A: The parasite treatment.
Me: What, my daughter has a parasite?
A: Yes, didn't you know?
Me: No, no one would tell me anything on Monday.
A: Oh, well I need to fax in some information to the apotheek (pharmacist) of your choice and you need to pick it up...

I'll spare you the rest of the details of the conversation. But seriously, not exactly the way I thought something like this would be handled. And honestly, I've been home most of the week and there haven't been any calls from "private" callers this week until last night. So, yes, they tried all week last week to get a hold of me, but they didn't try until Thursday evening of this week. Oh well, I guess!

Anyhow, so Audrey has a parasite. I'm going this afternoon to the apotheek to pick up her medicine. Seven days - 3 times a day. Lots of fun, but hopefully it gets rid of her parasite. Poor thing. I guess I shouldn't think it's ridiculous when everyone is concerned about my child's weight. Although I don't think Audrey is going to turn into a chunker after the parasite is gone, but hopefully she'll start gaining more weight. I just wish I could know when and where she picked up the parasite. Public pool, some food, the sand at the playground, etc..??? And has she really been living with it for 6 months??? So odd....

And then last night I was so floored about my daughter having a parasite that I wasn't thinking very clearly and forgot that I needed to reschedule my April 2nd appointment because we are going to be out of town. So, I call this morning to reschedule and guess what? The doctor actually has time to call me next Friday, March 26th. Go figure! And of course I'll be in London that day, so Andy gets to take the call. But I wasn't going to risk asking for another day, we may not of heard from the doctor until May.... Ohhhh, I'm such a poet! Anyhow, I know they're busy and whatnot, but I really haven't appreciated that whole way this has been handled. Nothing is perfect anywhere though and I am grateful that we have some answers and Audrey will be able to be treated...

3 comments:

The Smith Family said...

What a frustrating experience! I'm glad that they've figured out what's wrong, but wow, what a process with scheduled doctor's phone calls and such. It's pretty interesting to see how things are done in other countries!

Jeff Michaelson said...

Don't worry L's my parasite did wonders for me; though Audrey doesn't need one. You might want to keep your doctor there in Amsterdam....now that here in the states your new doctor will soon be like going to the dmv.

Heather and Trevor said...

Wow, it seems like people everywhere are totally incompetent! I've had similar experiences with my doctor's office since I got pregnant and it is TOTALLY FRUSTRATING!!! But I;m glad you got some answers and I'm sure everything will be fine! :)